Update Profile Form

What is the update profile form?

Article: 000005359 Product: All

Update Profile Form

When contacts click the Update Profile/Email Address link in your outgoing emails, they'll be led to the Update Profile form. Customizing this form is a great way to request additional information from your contacts and get to know their needs better.  Here's what you need to know:

How the Form Functions

There are a few things to keep in mind about this form:

  • No matter which sign-up form a contact used to join your list, they'll still see the same Update Profile Form.
  • This form can only be accessed through the Update Profile/Email Address link in the footer of your outgoing emails.
  • Contacts who unsubscribe see the Update Profile Form list selections for their opt-out options.
  • Contacts won't be unsubscribed from lists you haven't displayed on the form unless they choose to unsubscribe from all lists. 

Back to Top

Editing the Form

  1. Go to Contacts > Sign-Up Tools.
  2. Click "Update Profile Form" in your Web Sign-Up Forms. 
  3. From the form editor you can:
    • Edit Text - You can change the form title and description. 
    • Change Email List Selection - Decide what options contacts should have for new lists or for unsubscribing from lists.
    • Select Fields - Decide what information you want to include or require.
    • Add a Logo - Recommended size for your logo in this space is 300 X 100px.
    • Edit Font Colors - Brand your form to match your company colors.
  4. Click Finish when you have navigated through the editor.
Don't forget to preview the form to see how it looks!

Back to Top

Rate This Answer

Provide Feedback on this Answer
Please share your feedback below to make this answer more helpful. Note: If you need immediate assistance, please visit our Help & Support page to contact us – we’re here to help.