Frequently Asked Questions
Make it look like a YouTube, Vimeo, PointAcross, or Blip.TV video is embedded in an email
Insert a video link into an email
Embedding a video directly into your email, event-related email, or survey invitation can increase the chances that your email becomes undeliverable because some email client's can't play videos and some Internet Service Providers (ISP's) block video attachments because they are commonly used to spread viruses.
Instead of embedding the video, you can insert a clickable image link to your video on a trusted site so your contacts can open the video in a separate window for viewing.
Note: As an alternative to an embedded image, you can also insert a branded YouTube button into your email that links to your video.
When you insert a link for a video to your email, you have the option of also adding a thumbnail image of the video that includes a video player icon.
- Copy the URL for the video you want to add to your email.
- Place your cursor over the block where you want to add the video and click Edit this block.
- Place your cursor where you want to insert the video image.
- Click the Insert button.
- Place your cursor over the Video Link icon and click the Plus button.
- Paste your URL into the Video URL field and click Create Image.
Note: The video image is automatically generated from the link and does not count as an image within your Image Library.
- Adjust the size of the thumbnail by dragging the slider.
- (Optional) Edit the the title that displays beneath the video's thumbnail.
- Click Insert.
- Make additional edits to your text as necessary and click Save to continue editing the rest of your email.
Once you've added your video, it's a good idea to send yourself a test to make sure that it works properly.
This feature works only with videos on YouTube, Vimeo, Blip.TV, or PointAcross. For other video types, you can always manually make a screenshot of your video and insert the image as a clickable link.
The Insert Video Link feature does not work with videos that have:
- Shortened URLs - You cannot alter the video URL with any link shortener, not even with YouTube's own URL shortener - youtu.be.
- Private Settings - If you've made your video private or it requires a password or sharing permissions, you'll have to either make it public or manually insert the video by taking a screenshot and making it a clickable link.
- Links to Your YouTube Profile - Your official YouTube channel page URL starts like this, "http://www.youtube.com/user/...". The insert feature can't link to a channel and has to have the URL for a specific video. To get the correct YouTube link, click the title for the video on your official YouTube channel page. The page will relaunch to play the video - this URL is the one to copy.
- Links that Include Your Vimeo Username - If your Vimeo URL starts like this, "http://vimeo.com/user...", click the Share icon on the video or search for the video title in Vimeo to get the public link.
- Copyrighted Material not Viewable in the U.S. - Copyright holders are able to bar IP addresses from certain countries from playing their videos. If you include a YouTube video that doesn't allow playback in the U.S., the player will be black with the following message, "This video contains content from [copyright holder], who has blocked it in your country on copyright grounds."
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