Frequently Asked Questions
Optimize image quality to help avoid errors when uploading to your Library
Prepare images for upload
Get your image ready to upload to your Library by making sure it has the right height and width, resolution, file size, and file type. This protects the image's quality and prevents errors during the upload process.
To determine the right settings for your image - or why your image isn't displaying properly - check out the information and general recommendations for each of these factors in greater detail below.
Most Constant Contact templates are about 600 pixels wide, so we recommend keeping the width of your images to no more than 600-650 pixels.
Keep in mind that the 600 pixel recommendation is for an image that spans the width of the email. Check out the table below for recommendations on sizing images for a multi-column layout.
What is the recommended image size for my image?
|One-column Template||*See note below||
|Two-column Template||*See note below||
|Three-column Template||*See note below||
Not sure what dimension or file size your image has? Find out here.
What is the recommended resolution for my image?
Whenever possible, we recommend that you save the original design file with a resolution of 72PPI. This will minimize image compression when you bring the image into the Constant Contact Library.
What is the recommended file size for my image?
Constant Contact won't allow you to upload a file larger than 5MB. If your file is too large, here are some steps you can take to reduce its size:
- If your image editor has an option to "Save for Web & Devices" or to "Optimize" the image, choose a resolution that shrinks the image's file size to less than 5MB.
- Remember to flatten any layers when you save the final image. This will help to reduce the file size.
What is the recommended file type for my image?
|Type||Works Best With||Pros||Cons|
Tip: If an image won't upload as a JPG file, try saving it as a PNG or GIF file.
The Constant Contact Library doesn't allow image files in TIFF or BMP format, but you can use any basic image editing program to save them as a PNG, GIF, or JPG.