Frequently Asked Questions
If you deleted some contacts or a list by accident, get back the most recent record of that list from a previously sent email
Add back accidentally deleted contacts or lists
If you accidentally delete some contacts or a list, bring them back into your account by either typing or copying and pasting them, re-importing the list from a file if you have it, or using the steps below to use the most recent sent campaign to get the contacts back. Their previous reporting and engagement history won't be available.
- Click Email > Reports.
- Find the most recent email that you sent to the list you removed and click on the hyper-linked number in the "Sent" column.
Note: If the email was sent more than 180 days ago, you might not see a hyper-linked number. That means the list information is no longer available for you to access.
- Click the check box in the upper-left corner of your results to select everyone you sent to.
- Click Manage Lists > Add to Lists.
- Select the list you'd like to re-add these contacts to, or create a new list.
- Click Add.