Find contacts and view lists
 

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How do I view or search a contact list?

Article: 000002041    Product: All

Find contacts and view lists

You can search for and view your contact lists in a variety of ways by using the options found on the Contacts page.


For specific instructions on how to start, click the image below that best matches your Contacts page.

Previous Contacts Page
Improved Contacts Page
New Contacts Experience


Why are there two sets of instructions? We're in the middle of providing all of our customers with enhanced contact management, reporting and new features. As a result, for a limited time you may be seeing one of two possible pages. By showing you both sets of instructions, we make sure you have the help you need.
 


Previous Contacts Page:

All of your options are located under Contacts > Manage Contacts. Just keep in mind that you can't search for empty fields at this time.
 

 

To search for particular contacts within your account:

  1. After logging into Constant Contact, click Contacts > Manage Contacts.
  2. Go to the search section.
  3. Use the search to look by any contact field or to search multiple fields at the same time.
    Note: At this time some search fields or options may not be available for accounts with more than 50,000 active contacts or 100,000 combined contacts.
  4. Enter your search criteria into the drop-down boxes and text box.
  5. To find a specific piece of information, select "match exactly" and type the information.
  6. If you are not certain about the information referenced, select "beginning with", "ending with", or "including" to broaden your search.
  7. Click Search.
  8. Sort contacts as needed.

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Search for a contact within a specific list:

  1. After logging into Constant Contact, click Contacts > Manage Contacts.
  2. In the Lists section, click on a list name to view its members.
  3. Enter your search criteria into the drop-down boxes and text box at the top of the screen.
  4. Click "Search by more" if you need to search multiple fields at the same time.
    Note: At this time some search fields or options may not be available for accounts with more than 50,000 active contacts or 100,000 combined contacts.
  5. To find a specific piece of information, select "match exactly" and type the information.
  6. If you are not certain about the information referenced, select "beginning with", "ending with", or "including" to broaden your search.
  7. Click Search.

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To view all of your contacts:

  1. After logging into Constant Contact, click Contacts > Manage Contacts.
  2. On the left side of the My Contacts area, find the "View contact list" drop-down.
  3. Select "All" from the drop-down list.
  4. To view up to 500 contacts per page at a time, change the selection in the drop-down menu at the upper-right corner of the contact list results. Sort contacts as needed.

Note: The contacts that appear represent all of the email addresses that you have ever added to your account. If you only want to see the contacts that you are still able to send mail to, select "Active".

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To view contacts by status:

  1. After logging into Constant Contact, click Contacts > Manage Contacts.
  2. On the left side of the My Contacts area, find the "View contact list" drop-down.
  3. Select any status from the drop-down list.
  4. Sort contacts as needed.

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To view the members of a specific contact list:

  1. After logging into Constant Contact, click Contacts > Manage Contacts.
  2. In the Lists section, click on a list name to view its members.
  3. To view up to 500 contacts per page at a time, change the selection in the drop-down menu at the upper-right corner of the contact list results.
  4. Sort contacts as needed.

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To view your contact list with details, export the list into a spreadsheet or text file:

  1. After logging into Constant Contact, click Contacts > Export.
  2. Select the information you wish to export.
  3. Click Export as CSV to view your contact list in a spreadsheet. Click Export as Text to view the list in a plain text file.
    Note: Read more information on how to add contact details.

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Improved Contacts Page

There are a few ways you can view or search for your contacts. Depending on what you're looking for, you can:
 

 

Search for a Specific Contact

If you need to find a specific contact, no matter their email list or status, just:

  1. Log into Constant Contact and click Contacts.
  2. Use the Search option at the upper left:
    • Accounts with less than 75,000 total contacts - Just type in the terms you want to search by in the field and click Enter on your keyboard.The search looks for matches in first name, last name, company, job title, city and state. Use the Advanced Search to search by even more criteria. 
    • Accounts with more than 75,000 total contacts - Click the Search button to be taken to the Advanced Search option. Use the drop-downs to enter in your search criteria. 
  3. Your search results will appear in the center of the screen.

Didn't find the results you expected? Make sure you're viewing your contacts and not your lists. If needed, click "Contacts" along the left-hand side of your screen to switch your view and try again. 

Are there a lot of matches? You might want to sort your results by any of the column headings.


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View all Contacts

There's an easy way to see a list of all of your contacts:

  1. After logging into Constant Contact, click Contacts.
  2. In your left-hand menu options, click "All".
  3. Sort your results as needed.

Keep in mind that the contacts listed under "All" represent every contact in your account. If you only want to see the contacts that you're able to email, select "Active" instead.

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View Contacts by Status

There are several statuses that your contacts might fall into. If you'd like to view contacts by these categories:

  1. After logging into Constant Contact, click Contacts.
  2. Pick the status you'd like to view in your left-hand menu options.
  3. Sort your results as needed.

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View Contacts in an Email List

You can also find all of the contacts that have been added to a specific email list:

  1. After logging into Constant Contact, click Contacts.
  2. Click the list you want to review under the "Email Lists" section in the left-hand menu.
  3. Browse through the list results in the middle of the page.

Don't forget that you can sort your results to find a specific contact in that list more quickly.

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View Contacts by Tag

Once you've created tags for your contacts, you can go back and view all of the contacts that you've tagged.

  1. After logging into Constant Contact, click Contacts.
  2. Click the tag category you want to review under the "Tags" section in the left-hand menu.
  3. Browse through the list results in the middle of the page.

Don't forget that you can sort your results to find a specific contact in that list more quickly.

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View Contacts and Contact Details

When you need to see the detailed information about multiple contacts, you'll want to export your contacts into a spreadsheet for easy viewing.

  1. After logging into Constant Contact, click Contacts.
  2. Click the list, status or tag category for the contacts you want to export.
  3. Select all of the email addresses that displayed by clicking the check box in the upper-left corner of your results.
    Check all box
  4. Click "Export".
  5. Click Export.
  6. Click "You can check the status here" in the confirmation message at the top of your screen.
  7. Click "Download Export File - X Contacts" for the export you just initiated. The X will be the number of email addresses you are exporting.
    Note: It may take a few moments for that link to be available. Click the refresh icon in the gray bar for the most updated information.
  8. Depending on your browser, a pop-up message will give you the choice to save or open the file.
  9. Click Save.

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