Frequently Asked Questions
Whether you’re test driving our products, getting started with your marketing efforts or taking them to the next level, we've got the answers to your questions.
I am part of a non-profit organization. Can I get a discount?
Non-profit organization discounts
A non-profit organization can receive a 20% discount off our standard pricing when pre-paying for 6 months or a 30% discount when pre-paying for 12 months for subscription products. There is no discount when you pay monthly. Read the information below to learn how to apply for the non-profit pricing.
- It may take up to 1 to 2 business days to process your non-profit paperwork once it is received.
- Constant Contact is required to collect and remit sales tax in several US states. Having a non-profit or 501(c) status does not automatically designate your organization as tax exempt. Find out if we collect sales tax in your US state and how to declare tax exemption.
To become eligible to sign up for a non-profit pre-payment discount, use any of these methods to send us your documentation. When we have processed your paperwork, you will receive a confirmation from us with instructions to help you select the non-profit pre-pay discount of your choice.
Note: Once you have sent in your non-profit paperwork once, you do not need to submit it again unless your business name changes.
The requirements for an official constitution can be found by visiting the commission site.
Outside of the United States and United Kingdom
For charities or not-for-profit organizations located outside of the United States or United Kingdom need to provide documentation of charitable status to receive the non-profit discount. Use any of these methods to send us your documentation.