Frequently Asked Questions
Whether you’re test driving our products, getting started with your marketing efforts or taking them to the next level, we've got the answers to your questions.
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What should I do with my Spam Check rating?
What should I do with my Spam Check rating?
Your Spam risk is based on your email content and can range from Low Risk to High Risk. Depending on your score, we recommend that you take the actions below.
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Content |
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Green |
Little to none |
Your content is suitable for mailing and content filters should not find fault with it. You may proceed with scheduling the email if it is complete. |
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Green |
Low |
Your content will be allowable for most receiving systems. You can schedule your email now or further increase your chances for successful delivery by editing the flagged content. |
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Yellow |
Medium |
Your email content may trigger content filters. We recommend that you edit the flagged content. |
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Red |
High | It is very likely that content filters will block your email based on its content. We strongly recommend that you edit the flagged content. |
Notes:
- When you check your email's spam risk, the flagged content displays below the score. Content issues display with either a green, yellow, or red color graphic and are ranked by highest priority from top to bottom.
- Read more about how spam risk is determined.
- Lower spam ratings do not guarantee email delivery. Read more on this topic.
- The Spam Check rating corresponds to the content of the email only. It has no relation to spam complaints that may be reported when your email is received.
- There is more information on the types of phrases to avoid.
To help locate and lower your spam score read the following guide:
PDF: Understanding Your Spam Risk
