What is a list review?

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What is a list review?

Article: 000001853 Product: All

What is a list review?

A list review is a simple phone call in which Constant Contact Customer Care analyzes how you are using your account and the quality of your contact list. This conversation usually takes around fifteen minutes.


During a List Review

During the list review process, our Customer Care Team:

Note: Your account may also be triggered for a list review if it sends over 5,000 autoresponder emails in one day.  If this occurs, your autoresponder email sending limit can be readjusted to fit your business needs.

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If You Need a List Review

When a list review is required, you will be prompted to call Customer Care when you try to log into your account. If you are ready now, please feel free to contact our telephone support team directly and choose option 2. 

Due to the conversational nature of a List Review, the process cannot be handled via email or chat. 

Note: International customers please remember to dial 001 when calling the United States.

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Next Steps

After your List Review, bookmark the list of best practices for building and maintaining quality contact lists for your future reference.

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