Frequently Asked Questions
Open a saved email draft to continue working on it
Edit an email draft
If you saved an email draft to continue working on it later, you can continue making edits by opening:
You can edit any email as long as it's in draft status. If your email is in "Scheduled" status, you may be able to unschedule it to make edits if you act quickly.
If you've already sent an email to your contacts, you can copy it and make edits to the new draft.
You can see and access your three most recently drafted emails quickly from the Home tab in your account.
- Click the Home tab.
- In the Recent Work section, click the edit icon next to the email you want to edit.
Can't find it in the Recent Work section? Click the "View all" link to search through a list of all your emails.
You can access all emails that you have ever created from the My Emails page in your account.
- Click Email > My Emails.
- Scroll or sort through your email list until you find the email you want to edit and open the email:
- Thumbnail View - Place your cursor over the email's row and click “Edit”.
- Details View - Click Actions > Edit.