Allow Only Constant Contact Pop-ups
 

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How do I allow only Constant Contact pop-ups?

Article: 000001333    Product: All

Allow Only Constant Contact Pop-ups

If you are unable to view pop-ups, a pop-up blocker may have been installed on your computer.

In order to use Constant Contact, you must allow pop-ups. Some software allows you to specify sites from which pop-ups are allowed, while others have global settings. For more information, please choose the appropriate item in the following list:


Google Toolbar 

  1. Go to Constant Contact and click the black drop-down arrow to the right of the pop-up blocking button in the Toolbar.
  2. Select "Always allow pop-ups from ui.constantcontact.com".
  3. You can now view pop-ups in Constant Contact.

Note: If you are still unable to view pop-ups (Windows only), press the Ctrl key while left-clicking on the button that is not responding within your account. This will bypass any pop-up blockers in your browser. See Google support for more information.

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MSN Pop-up Guard 

  1. Go to Constant Contact.
  2. Click the black down arrow on the Pop-ups Blocked button in the toolbar. 
  3. Select the "Allow Pop-ups for this Site" option on the menu. 
  4. You can now view pop-ups in Constant Contact.

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Yahoo! Toolbar 

  1. Go to the button to the right of the Search Web button and click its black down arrow.
  2. Make sure that the blocker is enabled, and then select to "Always Allow Pop-ups from..." 
  3. Select "ui.constantcontact.com", and then click Allow.
  4. Click Close to close the dialog box.

Note: If you are still unable to view pop-ups (Windows only), press the Ctrl key while left-clicking on the button that is not responding within your account. This will bypass any pop-up blockers in your browser.

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Internet Explorer

  1. Click the Tools menu or the gear icon IE Gear icon and then select Internet Options.
  2. Select Privacy.
  3. Check Turn on Pop-up Blocker box.
  4. Click Settings.
  5. In the Address of website to allow box, enter "ui.constantcontact.com".
  6. Click Add. The address will appear in the Allowed Sites box.
  7. Click Close.
  8. Click OK.

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Mozilla Firefox

  1. Click Tools > Options.
  2. Click Content.
  3. Make sure that Block pop-up windows is checked.
  4. Next to Block pop-up windows, click Exceptions.
  5. Type "ui.constantcontact.com" into the "web site address box" and click Allow.
  6. Click Close.
    Note:  In the Mac OS X version of Firefox, the Preferences can be found on the Firefox menu, not the Tools menu.

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Safari 

  1. Go to Safari on the main toolbar.
  2. Unselect the "Block Pop-up Windows" option.

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Chrome

Note: Steps are the same for both PC and MAC.
  1. Click on the Chrome menu button on the browser bar Chrome Menu button.
  2. Click "Settings"
  3. Click "Show Advanced Settings" at the bottom of the screen.
  4. In the Privacy section, click the Content Settings... button.
  5. Click the Manage Exceptions... button.
  6. Type in ui.constantcontact.com in the Hotstname pattern section.
  7. Make sure the Behavior menu is set to Allow.
  8. Click Done.
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Norton Internet Security 

  1. Open up the Norton Internet Security program. You can either do this by selecting the program from the Start menu in the bottom-left corner of the screen, or by clicking on the program icon that appears in your browser toolbar.
  2. In the window that opens, click on the "Norton AntiSpam" button located in the left-hand panel.
  3. Select "Pop-up Blocking" from the resulting menu. Several new options should appear along the right-hand side of the window. Click "Turn Off."
  4. You may also want to turn off the Ad Blocking feature of the AntiSpam component. Just like the previous step, select "Ad Blocking" and then click "Turn Off."

    Note: If you turn these blocking settings off, you will be doing so for all sites (not just for $product). 

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Other pop-up blockers

For other pop-up blockers, we recommend either (i) setting an option that blocks only unrequested pop-ups, or (ii) setting an option that blocks all pop-ups but allows for some web sites to be specified as exceptions, and including www.constantcontact.com in your list of exceptions. The Help for your blocking software should tell you how to do this. If the firewall or security software covers a network, not just your own computer, then you should consult your Network Administrator.

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Notes:

  • To learn more out about how to set up your web browser settings, read this FAQ.
  • Another possible reason for the Constant Contact site not working is that your firewall does not allow any JavaScript commands to be passed (JavaScript is used to create pop-up windows). If this is the case, then you will need to ask your Network Administrator to enable JavaScript for www.constantcontact.com.

Any links we provide from non-Constant Contact sites or information about non-Constant Contact products or services are provided as a courtesy and should not be construed as an endorsement by Constant Contact.

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